187: Negative Reviews are Good for You
Download MP3Arvid looks at bad reviews and how to handle them.
Negative reviews are an important part of the customer experience, as they provide valuable feedback to creators about how their product or service is being perceived.
Reviews can be a source of frustration for founders, as they may not reflect the quality of the work, but rather the disconnect between the customer's expectation and the reality of the product.
It is important for creators to stay mindful of how they position their products in the marketplace and ensure that their messaging aligns with the customer's experience.
00:00:00 Negative Reviews
00:01:11 Reality vs Expectation
00:02:43 Positioning Errors
The blog post: https://thebootstrappedfounder.com/negative-reviews-are-good-for-you/
The podcast episode: https://share.transistor.fm/s/46b3421d
The video: https://www.youtube.com/watch?v=fulkEU1JAVU
You'll find my weekly article on my blog: https://thebootstrappedfounder.com
Podcast: https://thebootstrappedfounder.com/podcast
Newsletter: https://thebootstrappedfounder.com/newsletter
My book Zero to Sold: https://zerotosold.com/
My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/
My course Find your Following: https://findyourfollowing.com
Find me on Twitter: https://twitter.com/arvidkahl/
This episode is sponsored by Drata.
Reviews can be a source of frustration for founders, as they may not reflect the quality of the work, but rather the disconnect between the customer's expectation and the reality of the product.
It is important for creators to stay mindful of how they position their products in the marketplace and ensure that their messaging aligns with the customer's experience.
00:00:00 Negative Reviews
00:01:11 Reality vs Expectation
00:02:43 Positioning Errors
The blog post: https://thebootstrappedfounder.com/negative-reviews-are-good-for-you/
The podcast episode: https://share.transistor.fm/s/46b3421d
The video: https://www.youtube.com/watch?v=fulkEU1JAVU
You'll find my weekly article on my blog: https://thebootstrappedfounder.com
Podcast: https://thebootstrappedfounder.com/podcast
Newsletter: https://thebootstrappedfounder.com/newsletter
My book Zero to Sold: https://zerotosold.com/
My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/
My course Find your Following: https://findyourfollowing.com
Find me on Twitter: https://twitter.com/arvidkahl/
This episode is sponsored by Drata.
Creators and Guests
Host
Arvid Kahl
Empowering founders with kindness. Building in Public. Sold my SaaS FeedbackPanda for life-changing $ in 2019, now sharing my journey & what I learned.
